How can we help?

Go to the Diary screen, choose the meal and add a food from your history, your favourites or search.

You can also scan the barcode on the package or take a photo of your plate: the AI recognises the ingredients and estimates their grams, and you review it before saving.

If a food is missing or has incorrect data, create it yourself with its portion, calories and nutrients, or report it from Help & Support.

When you create your profile, Pondera Health works out your calories with the Mifflin-St Jeor formula, your activity level and your goal, and splits your macros for that goal.

It is a starting point. In My Profile you can edit your calorie, protein, fat and carb targets at any time.

Switch profiles from the profile section. You can have one profile for free and up to 3 with Premium.

To share a profile, invite the other person by email and choose whether they can view or edit the diary and progress.

You can use the app on more than one device by signing in with the same account. Your data syncs whenever there is a connection.

Premium is billed by the App Store or Google Play and renews automatically until you cancel it there. You can see your plan under Profile › My subscription.

AndroidTo cancel: Google Play › your profile › Payments & subscriptions › Subscriptions › Pondera Health.

iPhoneTo cancel: Settings › your name › Subscriptions › Pondera Health.

If you changed phones or reinstalled the app, open the Premium screen and tap Restore purchases with the same store account you subscribed with. If you have a coupon, redeem it on that same screen.

Go to Profile › Privacy & Security › Delete account and confirm your identity with your password, or with Google or Apple if you sign in through one of them. The deletion is permanent.

Deleting your account does not cancel a subscription: cancel it in your store first.