Contact

Let’s talk about how you eat

Questions about the app, a problem with your diary or an idea for Pondera Health: email us and we will reply.

Person photographing their food with a phone

How to reach us

Email

The most direct way. We reply to the same address.

Send an email

From the app

Profile › Help & Support › Report a Bug. The report is sent with your device details and app version.

So we can reply faster

  • The email of your Pondera Health account.
  • Your phone model.
  • What you were doing when the problem appeared.